Frequently Asked Questions

AstroNow is an online platform that connects you with verified psychic advisors for live readings via chat or phone. We offer astrology, tarot, numerology, mediumship, and more — all from the comfort of your home, available 24 hours a day, 7 days a week.

You choose an available advisor from our directory, pick chat or phone, and connect instantly. The psychic tunes into your energy and addresses your questions in real time. You only pay for the minutes you use, and your first 3 minutes on AstroNow are free.

Yes, absolutely. All sessions are private and encrypted. We do not share any personal information or reading content with third parties. Your conversations with advisors remain strictly between you and the psychic. You can request full deletion of your data at any time.

We offer a wide range of reading types including astrology, tarot, numerology, mediumship, clairvoyance, love readings, career guidance, dream interpretation, and spiritual coaching. Each advisor lists their specialties on their profile so you can find the right match.

Yes. Our platform operates around the clock, and we have advisors available in multiple time zones. Whether it is the middle of the night or early morning, you can find a qualified psychic ready to connect with you.

Each advisor sets their own per-minute rate, always visible on their profile before you connect. You only pay for the minutes you actually use, and your first 3 minutes on AstroNow are free.

We accept all major credit and debit cards (Visa, Mastercard, American Express), Apple Pay, and Google Pay. All payments are processed securely through Stripe, and your financial information is never stored on our servers.

Credits are our in-app currency. You purchase credits in advance, and they are deducted per minute during your reading. You can buy credits in packages from our shop — larger packages offer better value. Credits never expire and can be used with any advisor.

If you are unsatisfied with a reading, contact our support team within 24 hours. We review each case individually and may offer a credit refund or account credit. We are committed to ensuring every user has a positive experience.

Every new client receives 3 free minutes on their first reading. This lets you experience the platform and connect with a psychic before committing financially. The free minutes are a one-time welcome gift per account.

Browse our advisor directory, choose a psychic whose profile resonates with you, and tap “Start Reading.” If they are online, you will be connected immediately. If they are busy or away, you can come back later or choose another available advisor.

Absolutely. You have full control over which advisor you connect with. Browse profiles, read reviews from other users, check specialties and rates, and choose the psychic that feels right for your needs.

If your preferred advisor is offline, browse the other available advisors — our directory always shows who is online right now, and you may discover a new favorite. You can also simply come back later.

Sessions last as long as you want. There is no minimum or maximum duration. You can end the session at any time by simply disconnecting. You are only charged for the minutes you actually use.

Yes. Advisors offer chat and phone call. You can select your preferred mode when starting a session, right from the advisor's profile.

Creating an account is free and takes less than a minute. Tap “Sign Up,” enter your email address and create a password — or sign in instantly with Google or Apple. Once registered, you can start browsing advisors and claim your 3 free minutes.

On the login screen, tap “Forgot password?” and enter your email address. We will send you a password reset link within minutes. Check your spam folder if you do not see the email. For further assistance, contact our support team.

Yes. You can request account deletion at any time by contacting our support team or through your account settings. We will permanently delete all your personal data, session history, and associated information in compliance with GDPR regulations.

Go to your Account page and tap “Edit Profile.” You can update your display name, profile photo, birth date, and notification preferences. Keeping your astrological profile up to date helps advisors provide more accurate readings.

Our referral program rewards you for sharing AstroNow with friends. When someone signs up using your unique referral link and completes their first paid reading, both you and your friend receive bonus credits. Check your account page for your personal referral link.